Digital Markets, Competition and Consumers Act 2024 (c. 13) – Section 293 – Prohibitions relating to acting as ADR provider
Sections
Section 293Prohibitions relating to acting as ADR provider
(1) A person must not carry out ADR in relation to a consumer contract dispute unless the person—
- (a)is an exempt ADR provider whose exemption covers the ADR being carried out,
- (b)is an accredited ADR provider whose accreditation covers the ADR being carried out, or
- (c)is acting under special ADR arrangements made by—
- (i)an exempt ADR provider whose exemption covers the making of those special ADR arrangements, or
- (ii)an accredited ADR provider whose accreditation covers the making of those special ADR arrangements.
- (i)
(2) A person must not make special ADR arrangements in relation to any one or more consumer contract disputes unless the person is—
- (a)an exempt ADR provider whose exemption covers the making of those special ADR arrangements, or
- (b)an accredited ADR provider whose accreditation covers the making of those special ADR arrangements.
Annotations
Commencement Information
- I1 S. 293 not in force at Royal Assent, see s. 339(1)
- I2 S. 293 in force at 6.4.2026 by S.I. 2026/284, regs. 1(2), 2(1)(2) (with regs. 3, 4)
https://dmcca.digiphile.law/article/article-293.html
Text as at 7 October 2026.
This is an unofficial convenience version of the Digital Markets, Competition and Consumers Act 2024. It is presented “as is” without guarantee of accuracy, completeness or reliability. See the source text for the official version. This site was last updated in October 2026.