Digital Markets, Competition and Consumers Act 2024 (c. 13) – Section 266 – Cooling-off notice
Sections
Section 266Cooling-off notice
Prospective (not yet in force)
legislation.gov.uk marks this Section as prospective as at 7 October 2026: it has been enacted but not yet brought into force. The text is shown as enacted.
(1) In relation to each renewal cooling-off period, a trader must give the consumer a notice (referred to in this Chapter as a “cooling-off notice”).
(2) A cooling-off notice must set out—
- (a)that the subscription contract is continuing,
- (b)that the consumer has a right to cancel the subscription contract during the cooling-off period to which the notice relates,
- (c)when that period begins and ends,
- (d)how the consumer may exercise the right to cancel,
- (e)if the consumer may lose the right, the circumstances under which that will happen,
- (f)the consequences of the consumer exercising the right, including—
- (i)any refund the consumer may be entitled to,
- (ii)any reason that refund might be diminished, and
- (iii)in respect of a contract for the supply of goods, whether the consumer will be responsible for returning those goods to the trader, and
- (i)
- (g)any other information required by regulations under section 277(1)(b).
(3) A cooling-off notice must be given—
- (a)on the first day of the renewal cooling-off period to which it relates or as soon as reasonably practicable after that day,
- (b)separately from the giving of any other information, and
- (c)in accordance with any other requirements specified in regulations under section 277(1)(a).
https://dmcca.digiphile.law/article/article-266.html
Text as at 7 October 2026.
This is an unofficial convenience version of the Digital Markets, Competition and Consumers Act 2024. It is presented “as is” without guarantee of accuracy, completeness or reliability. See the source text for the official version. This site was last updated in October 2026.